Version 9.0 Release Notes

Your customers are talking all the time, but are you listening? Social media integration allows you to upload your surveys to Facebook and Twitter so you can open your ears to constituents. Not only does social media integration allow you to listen for good news, it also allows your company to respond to bad news. If a customer posts a negative comment, wouldn’t you want to know about it? Responding right away to social media allows you to address issues quickly in two-way conversations, while touting your business to millions of potential customers. Begin integrating social media with your survey audience and watch your friends (and customers) quadruple!

We get it — you’re popular. Just look at all those newly created surveys you’re distributing! Well, now you can invite everyone to your survey party with chain invites. Each person you invite can invite up to 10 other friends. Then those 10 friends can invite 10 more friends, who can invite 10 more friends . . . and so on and so on. Have one of the best parties (er . . . surveys) in town with the help of chain invites.

So, thought leader, you just launched a new sales initiative and you want to know how the world feels about it. Your company clears space on their website — now all you need is the HTML code. Zarca’s new feature allows you to copy your survey code and paste it directly on a webpage. It’s fast, easy and you don’t even need to mess with Photoshop. This feature is so usable it’s likely your boss will promote you for being so efficient. Remember us when you’re famous!

Remember the old library card catalogs? And writing Dewey Decimal numbers on scrap paper with a tiny pencil? Well, you’ll be glad to know that our new File Library is nothing like that. Our online file catalog allows you to host documents in an account, so you can upload certain files into the platform. It’s like using a supercomputer to search for your favorite book, and then downloading all the important facts directly into your research project. Saves you time and organizes your work. Now if only it would write your survey for you . . .

If you ever feel unsettled after launching a survey, say hello to your guardian angel! Instant Alerts is fully customizable, so you can automatically reach out to participants with a heartfelt thank you or you can have a personal message delivered to the survey administrator in the case of a negative response. Now you can instantly take action to any survey response. Sleep easier with your survey guardian angel.

Collaboration leads to better results in the workplace and in your surveys. Merged Surveys allows you to combine up to 5 surveys into one, super-powerful survey monopoly, with the same functionality and reporting ability of any other survey. Merged Surveys is like collaboration between sales and marketing—sure, they can work separately but the magic happens when they work together.

If you aren’t already using Pre-Population in your surveys, now is the time to begin since Version 9.0 gives Zarca users even more ways to utilize this time-saving feature. The Pre-population concept itself hasn’t changed, but the layout has received a makeover. Now, you can preview the pre-population values before you send your email invite. Which is even better than seeing your birthday gift before it’s wrapped!

We do not condone stalking here at Zarca Interactive; however, we understand if there are certain questions that you must track every hour on the hour. The trick is keeping your obsessive tendencies classy. With our new Response Rate Report, you can calculate how often your participants answer a specific survey question, and you can install a Response Rate Report directly on the Zarca dashboard.

Learn a little more about your participants. Along with the standard demographic questions like Gender, Phone Number, Address, etc., there are now two new fields: Fax and Phone Extension.

All you 007 wannabes have the chance to export data MI6 style. Now when you export data into Excel, you can disguise your answer options with secret labels or assigned codes. And since the exported Excel spreadsheet will include an extra data sheet with a code book, you don’t even have to remember what each code stands for. Because, really, who has time for night classes at spy school?

Sometimes we are required to step out of our comfort zones and learn new things. Even though SPSS and Excel reports aren’t very exciting to learn (except for you, Einstein) this new feature will actually make reporting fun. Honestly. Basically, the ability to export with Excel- like- graphs makes it seem like that report you worked on for 15 minutes really took hours. Just click on the graph to fully customize details like color, location, etc. Now your reporting can be simple and fun!

If you are familiar with the old Look and Feel page, you know that this Extreme Makeover is LONG overdue. We have ironed the interface, cleared the clutter, and organized the layout. Get ready for a whole lot of WOW! This update packs lots of color templates, fonts, formats and graphics into your design. Basically if you can dream it, you can design it!

Boost your SEO with Google analytics integration. If you already have a Google analytics account you can track your ratings, views, etc. with this new feature.

Private with Common key are so last year. Now when you log in to the Zarca platform, you have the choice of a Private Survey or a Public Survey. Common Key Surveys allowed us to generate a URL and a key that could be used for participation. In 9.0 we have simply added this functionality to Public Key Surveys, while retaining all of the original Public Key Survey functionality.

You’ve conquered the basics, survived the intermediate, and generally laugh in the face of danger. Well, Superman, these reports were made for you. For your most complex segmentation and comparison reports try Advanced Comparison. If you want to merge certain answers the Advanced Pivot Report is for you.